Privacy policy
With this privacy statement, we like to inform you on how we process personal data. We are aware of the importance of personal data to users and thus respect all relevant legal requirements. Therefore, the protection of your privacy is of the highest importance to us. To us, meeting all legal requirements is self-evident.
Contact
Plant Base GbR
Prenzlauer Allee 208, 10405 Berlin, Germany
hello@plantbase.berlin
Personal Data
Personal data are all information on personal and factual circumstances of a determined or determinable Person. Included are information such as your name, your address, the phone number or also your email address.
Legal Basis
The process of your data is bound to the following legal framework:
- related to information you provided in forms etc, with your consent, Art. 6 (1) a) GDPR
- related to services you used for the performance of a contract with us, Art. 6 (1) b) GDPR
- otherwise, especially with statistical data and online identifiers, based on legitimate interests, Art. 6 (1) f) GDPR (see below)
Legitimate Interests
While processing your personal data, we have the following legitimate interests:
- improvement of our offerings
- protection from misuse
- statistics
Data Sources
If not stated otherwise, we observe the data from you (including from the devices you used).
Storage Period
We save your data
- if you agreed to the processing, at most until you revoke your agreement,
- if we need the data to perform a contract, any longer than the contractual relationship with you exists or for the length of legal retention periods
- if we process the data based on legitimate interests, up until the point that your interest in a deletion or in an anonymisation outweighs our interests.
Processing purposes
Personal data are only collected by us to the extend and for the purposes you provided us the data for, e.g. during a registration.
We use and save your personal data within our services for the following purposes only if you explicitly granted us your approval:
-Newsletter dispatch, mailings, retrieval of purchasable content, subscription of blog comments, other
-E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, please use the e-mail newsletters that are available to you. § 6 para. 1 sentence 1 lit. GDPR.
Unsubscribing from the newsletter is possible at any time and can be done by sending a message to the contact option below or by clicking on the Unsubscribe button with every newsletter mail you receive. Your data address that you no longer need to use, or how we reserve the right to additional use of data, which is permitted by law.
In individual cases, an additional informed consent is requested from you, e.g. if the following personal information are needed: customer service, offering of new products, individual tailored customer information.
Data processing for order processing
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for forwarding the data is Article 6 (1) (b) GDPR.
Use of payment service providers (payment services)
Stripe
If you choose a payment method from the payment service provider Stripe, the payment will be processed by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will provide the information and information you provided during the ordering process Pass on your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR. You can find more information on Stripe's data protection at the URL https://stripe.com/de/privacy#translation.
Stripe reserves the right to carry out a credit check on the basis of mathematical-statistical procedures in order to safeguard the legitimate interest in determining the solvency of the user. If necessary, Stripe transmits the personal data required for a credit check and received as part of payment processing to selected credit agencies, which Stripe discloses to users on request. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. Stripe uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the authorization to use the selected payment method.
You can object to this processing of your data at any time by sending a message to Stripe or the commissioned credit bureaus.
However, Stripe may still be entitled to process your personal data if this is necessary for contractual payment processing.
Data Protection
We have taken extensive technical and organisational actions to protect your data from possible dangers such as unauthorised access, unauthorised notice, changes or distribution, as well as from loss, destruction or abuse
To protect your personal data at transfer from unauthorised access of third parties we secure the data transmission by SSL-encryption if necessary. This is a standardised encryption method for online services-
Log Files
During every access on our websites, usage data are transferred by the particular web browser and are saved in server log files. These data sets include the following data:
-domain from which the user accessed the website
-date and time of the access
-IP address of the accessing computer
-website(s) the user visits within offerings
-transferred volume of data, browser type and version
-used operating system, name of the internet service provider
-report, if the access was successful
These log file data sets are anonymised analysed to improve the offering and the usability, to find and to solve errors and to manage the utilisation of servers.
Cookies
Cookies are small pieces of data saved by your browser on your device in an intended directory. By using these cookies, one can for example see if you visited a website before. Most browsers accept cookies by default. However, you can set your browser that no cookies will be saved and that before saving a cookie, an explicit agreement is necessary. Furthermore, you can delete set cookies at every time. Please note that disabling cookies can limit the usage of our website.
We need cookies for the following purposes: customer service, offering of new product, individual tailored customer information.
To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Server Data
For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected: - type and version of the browser you use - operating system - websites that linked you to our site (referrer URL) - websites that you visit - date and time of your visit - your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.
Web Analysis
As basically every website operator, we us analysing tools in form of tracking software to detect the user frequency and the number of users on our website.
To optimise this website and our offerings, we use Google Analytics, a web analysing service of Google Inc. (“Google”). Google Analytics uses cookies, text files, which are saved on your computer and which allow an analysis of your usage of our website. The information on your usage of this website created by the cookie (including your IP address) are transferred to and saved on one of Google’s servers in the United States. In case of the activation of the IP anonymisation on this website, your IP address is shortened before transmission by Google in a member state of the European Union or in another contract state of the European Economic Area Agreement. Only in exceptional cases, your full IP address is transferred to a server of Google in the United States and shortened there. On behalf of the operator of this website, Google will use this information to analyse your usage of the website, to compose reports of the website activities for the website operator and to deliver website usage related and internet usage related services for the website operator. The IP address transferred as part of Google Analytics is not matched with other data from Google. You can prevent the saving of cookies within the settings of your browser; we advise you though that in that case you may not be able to use all functions of the website.
Furthermore, you can prevent the cookie-based collecting of your website usage data (including your IP address) as well as further processing by Google by installing the browser plugin which you can get through this link tools.google.com/dlpage/gaoptout?hl=de. Alternatively to this browser add-on or in browsers on mobile devices, please click on this link to prevent the collecting by Google Analytics on this website for the future (the opt out does only work on that browser and only for that domain). Thereby, an opt-out-cookie will be filed on your device. If you delete the cookies in that browser, you will have to click on this link again. Further information on this, you can find at tools.google.com/dlpage/gaoptout?hl=de and at www.google.com/intl/de/analytics/privacyoverview.html(general information on Google Analytics and data security).
We want to point out that on this website, Google Analytics is extended with the code “gat._anonymizeIp();” to provide anonymised collecting of IP addresses (i.e. IP masking).
We operate the web analysis on our website with the privacy option “Erweiterte Datenschutzkonformität”. That means, that no full IP addresses are processed and only saved as in shortened version. For the anonymising of the IP addresses, they are shortened by the last 8 bit.
Usage-Oriented Advertisement
The advertisement displayed on this website is optimised to your usage behaviour to show you advertisements based on your interests. For this purpose, a cookie is saved on your device. Cookies are small text files which are saved to the hard drive of your computer and which enable recognition but without allowing the personal identification of you. The behavioural targeting is operated by third party companies which also operate advertisements on other websites. These third-party companies then create the mentioned usage profiles by using cookies and apply their particular targeting systems to choose the collected data for user-oriented advertisement. These third-party companies are: http://adwords.google.com/
Social Networks
1.Facebook
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and is accessible here www.facebook.de. These separate social plugins are marked through one of the Facebook logos or through the ‘Facebook Social Plugin’. A list with the appearances and functions of the individual plugins is accessible here: developers.facebook.com/docs/plugins. If you visit a site of our website which contains such a social plugin, your browser builds a direct connection to the servers of Facebook. The content of the social plugins will be transmitted from Facebook directly to your browser which integrates it into the website. Therefore, we have no influence on the scope of the data Facebook collects with the social plugins and inform you accordingly to our level of knowledge: Due to the integration of the social plugins, Facebook is informed that you visited the relevant site of our website. This also happens, when you are not registered as a user of Facebook or when you are currently not logged in into your Facebook account. This information combined with your IP address is sent from your browser to a server of Facebook in the United States and saved. According to information by Facebook only the anonymised IP address is saved from not-registered users in Germany. If you are logged in into your Facebook account, Facebook can match the visit of our website directly to your account. Facebook obtains the information of your visit on our website independently from you interacting with the social plugin or not. When you interact with the social plugins, for example by clicking the Like-Button or by commenting, the corresponding information will be transmitted by your browser directly to Facebook and then saved. In addition, the information will be published and shown to your Facebook friends. Purpose and extent of the data collecting and further processing and usage of the data by Facebook as well as your corresponding rights and setting options for privacy security can be found in the privacy policies of Facebook at www.facebook.com/about/privacy. If you are a registered user of Facebook and you do not want Facebook to collect your data on our website and to connect it to your Facebook member information, you must log out your Facebook account before visiting our website. Additionally, it is possible to block the social plugins with add-ons for your browser such as Facebook Blocker webgraph.com/resources/facebookblocker
2.Instagram
We promote the service Instagram on our website. Instagram is a service of Instagram Inc. By means of the integrated "Insta" button on our page, Instagram receives the information that you have accessed the corresponding page of our website. If you are logged into Instagram, Instagram may assign the visit to our site to your Instagram account and link the data by this means. The data transmitted by clicking the "Insta" button is stored by Instagram. You can find more information regarding the purpose and scope of data collection, its processing and use, as well as your related rights and settings options for protecting your privacy in the Instagram data protection notice under https://help.instagram.com/155833707900388.
To prevent your visit to our site from being accessed by your Instagram account, you must log out of your Instagram account before visiting our site.
Newsletter
The newsletters contain a so-called "web-beacon", i. a pixel-sized file that is retrieved from the server when opening the newsletter from our server, or if we use a shipping service provider. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval.
This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our goal nor, if used, that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
A separate revocation of the performance measurement is unfortunately not possible, in this case, the entire newsletter subscription must be terminated.
Rights of the Parties Concerned
Rights on providing information, permissions, revocation, deletion and blocking.
You have the right to demand information if and which personal data from you is processed by us. Furthermore, you have the right to demand the correction or the completion of your personal data.
Under certain circumstances, you have the right to demand a deletion of your personal data.
Under certain circumstances, you have the right to demand a restriction of the processing of your personal data.
You can withdraw completely or partially from your agreement on processing and using of your data with effects on the future.
You have the right to receive your personal data in a common, structured and machine-readable format.
You can also address questions, comments and complaints as well as requests for information in connection with our privacy policies and the processing of your personal data in writing to our data protection officer.
You have the right to complain at the responsible supervisory authority if you think the processing of your personal data violates legal requirements.